Process

How sessions stay grounded

Before you arrive

  1. Coordinator confirms prerequisites and tooling access.
  2. Printed kits ship or digital mirrors upload to your workspace.
  3. Pre-read highlights governance vocabulary used in-studio.
Facilitator arranging modular workflow tiles on a table

Step 1 — Surface messy workflows

Facilitators capture real triggers, waits, and human approvals without prettifying them first.

Step 2 — Stress governance edges

Rotating leads run drills so no single hero narrative dominates the timeline.

Step 3 — Publish decisions

Teams export dated activity log entries and assign owners before laptops close.

Step 4 — Async coach notes

Within 48 hours you receive written feedback referencing rubrics from the day.

Step 5 — Re-entry huddle

Optional video checkpoint two weeks later to confirm templates survived real work.

Step 6 — Alumni channel

Lightweight forum access for six months to swap iteration photos of walls and boards.

Before / after snapshot

Before: Automation changes discussed only in slide decks, operators unsure who signs off when scoring drifts.

After: RACI snippets pinned beside builders, sampling windows published, and facilitator scripts reused for the next program wave.