Tabletop replay felt theatrical until we realized how many gaps we had in owner handoffs.
Client in nonprofit communications
QA governance
Workflow QA Governance Sprint
Squads script dry runs, capture evidence packets, and align on who signs off when logic spans CRM and ESP. Includes a tabletop incident replay using fictional data.
Remote intensive with breakout rooms
10 hours across 5 evenings
KRW 540,000 — informational rate, coordinator quote finalizes details
Request information
Included focus areas
- Evidence packet layout with timestamps and owners
- Dry-run checklist tuned for multi-step waits
- Incident replay storyline with branching facilitator notes
- RACI overlay for cross-tool automations
- Lightweight retro template for post-send reviews
Outcomes we coach toward
- Pilot the QA ritual on one production journey within two weeks
- Publish a RACI snippet inside your runbook repository
- List three non-negotiable checks before any bulk update
Responsible facilitator
Jisoo Han
Planning Consultant for governance rituals and tabletop design.
FAQ
No — it complements existing IT gates with marketing-specific evidence expectations.