The drift radar worksheet is pinned above my desk; finally a shared language with sales.
Noah · Marketing ops manager · Regional SaaS collective
Google
lead scoring
Scoring Model Calibration Lab
Teams import anonymized slices, normalize behaviors, and draft rollback plans when model drift appears. Coaches model facilitation language for cross-functional review sessions.
In-person lab in Okcheon studio
12 hours across 3 days
KRW 890,000 — informational rate, coordinator quote finalizes details
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Included focus areas
- Drift radar worksheet with color thresholds
- Signal dictionary that separates operational noise from buying cues
- Role cards for sales, marketing ops, and RevOps reviewers
- Sandbox scoring scenario with staged regressions
- Facilitator scripts for disagree-and-commit conversations
- Exportable changelog template for model iterations
Outcomes we coach toward
- Ship a changelog entry describing one accepted scoring change
- Facilitate a 45-minute review without defaulting to volume metrics
- Identify two signals that should never auto-downgrade an account
Responsible facilitator
Mireu Chae
Content Coach specializing in signal hygiene workshops.
FAQ
Yes, anonymized extracts accelerate exercises; we provide a scrubbing checklist first.
Experience notes
Day two felt dense — worth it for the rollback scripts alone.
Sora · Retail loyalty pod
4/5
Loved the role cards; stopped our scoring meetings from turning into anecdote swaps.
Helena · Automation specialist